Refund policy

Returns, Cancellations, and Amendments Policy

Order Cancellations and Amendments (Before Dispatch)

Customers may request to cancel or amend an order prior to shipment by contacting us as soon as possible. If the order has not yet been processed or shipped, we will make reasonable efforts to accommodate the request.

Once an order has entered the fulfillment or shipping process, it can no longer be canceled or amended.

Final Sale Policy for Trading Card Products

All trading card products, including but not limited to:

  • Sealed booster packs

  • Booster boxes

  • Elite Trainer Boxes

  • Preconstructed decks

  • Single trading cards

are final sale and not eligible for return or exchange, except in cases where the product is defective.

This policy exists due to the collectible nature of trading card products and the inability to verify product integrity once opened or handled.

Defective Products

If a trading card product is received in a defective condition (such as factory damage or manufacturing defects), customers must contact us within a reasonable timeframe after delivery. Midwest Gaming and Collectibles, LLC d/b/a Collector's Campus will handle such cases in accordance with applicable Iowa consumer protection and return laws.

Where applicable, we may require documentation or photographs to assess the issue before offering a replacement, refund, or other resolution.